PRIVACY POLICY
Last Updated: [6th June '25]
Information We Collect
Personal Information:
- Name, email address, phone number
- Billing and shipping addresses
- Payment information (processed securely through our payment providers)
Design Information:
- Custom design files and specifications you provide
- Communication regarding your project requirements
- Photos or descriptions of requested items
Technical Information:
- IP address and browser information
- Website usage data through cookies
- Device and connection information
How We Use Your Information
Service Provision:
- Process and fulfill your 3D printing orders
- Communicate about your projects and orders
- Provide customer support and design assistance
Business Operations:
- Improve our services and website
- Send important updates about your orders
- Comply with legal obligations
Marketing (With Your Consent):
- Send newsletters and promotional offers
- Share updates about new services or capabilities
Information Sharing
We Never Sell Your Personal Information
We May Share Information With:
- Payment processors (Stripe, PayPal) for transaction processing
- Shipping companies for order fulfillment
- Legal authorities if required by law
- Service providers who assist our operations (under confidentiality agreements)
Your Design Files
- Your custom designs remain your intellectual property
- We will not reproduce your designs for other customers without permission
- Design files are securely stored and deleted after order completion unless you request otherwise
- We may retain photos of completed work for portfolio purposes with your consent
Data Security
- SSL encryption for all data transmission
- Secure payment processing through certified providers
- Regular security audits and updates
- Limited access to personal information by authorized staff only
Your Rights
You Have the Right To:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Port your data to another service
Cookies
We use cookies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
- Process your orders efficiently
You can control cookies through your browser settings.
Contact Information
For privacy concerns: [Our Contact Page Here] Data Protection Officer: Address: iPrint141, Bedford, UK