SHIPPING POLICY
Processing Time
- Standard Orders: 3-5 business days for design and printing
- Complex Custom Designs: 5-10 business days
- Rush Orders: Available upon request (additional fees may apply)
- Design Consultation: If design assistance is required, this may add 1-2 business days
Shipping Methods & Costs
UK Domestic Shipping:
- Standard Delivery (3-5 business days): £4.99
- Express Delivery (1-2 business days): £9.99
- Next Day Delivery: £14.99
- Local Bedford Collection: FREE
International Shipping:
- Europe: £12.99 (5-10 business days)
- Rest of World: £19.99 (7-14 business days)
- Express International: Available upon request
Shipping Information
- All items are carefully packaged to prevent damage during transit
- Tracking information will be provided via email once your order ships
- Insurance is included for all orders over £50
- Custom 3D printed items may require special handling - additional costs will be communicated before shipping
Order Tracking
- You will receive an email confirmation when your order is placed
- Design approval emails will be sent for custom orders
- Shipping confirmation with tracking details will be provided
- Contact us at [Our Contact Page Here] for any shipping inquiries
RETURNS & REFUNDS POLICY
Our Commitment
At iPrint141, we stand behind the quality of our custom 3D printed products. However, due to the custom nature of our services, please review this policy carefully.
Custom Orders
Non-Returnable Items:
- Custom-designed 3D printed items created to your specifications
- Personalized products with custom text, images, or modifications
- Items that have been approved by the customer during the design process
Standard Returns
Eligible for Return:
- Defective items due to printing errors on our part
- Items damaged during shipping
- Items that significantly differ from the approved design specifications
Return Process
Within 14 Days:
- Contact us immediately at [Our Contact Page Here]
- Provide photos of the issue and your order number
- We will provide return instructions if applicable
Return Conditions:
- Items must be in original condition
- Original packaging must be included
- Customer is responsible for return shipping costs unless the item is defective
Refunds
- Defective Items: Full refund including original shipping costs
- Our Error: Full refund including original shipping costs
- Design Approval: Once you approve a design, the order becomes final
- Processing Time: Refunds will be processed within 5-10 business days
Replacements
We will replace defective items at no additional cost. Replacement shipping is free for items defective due to our error.